Terms and Conditions — Wellness & Personal Growth

Hi there. Welcome to In Flow Energetics.

These terms are here to protect both of us and make sure we're on the same page. Think of them as a mutual agreement between friends — you're honest with us, we're honest with you, and we both show up for this transformation.

We stand behind our work. If something isn't right, we'll make it right.

In Flow Energetics is:

• A wellness and personal growth space

• Educational and transformational

• Supportive guidance through energetic healing

• A tool for nervous system recalibration and conscious creation
  
  

In Flow Energetics is NOT:

• Medical treatment

• Mental health therapy or counseling

• A substitute for professional mental health care

• Intended to diagnose, treat, or prevent any medical condition
  
  

If you're working with a therapist or doctor, that's beautiful. Keep doing that. We complement professional care; we don't replace it.

Before you start with us, please:

• Let us know if you have any mental health conditions or concerns

• Consult with your healthcare provider if you're uncertain

• Reach out to us if you have questions about whether this is right for you
  
  

If you're in crisis:

We work with women all over the world, so please reach out to the support closest to you:

• Contact your local emergency services immediately (for example, 911 in the US, 999 in the UK, 000 in Australia, 112 across much of Europe, or your country's equivalent)

• Contact a crisis helpline in your country. If you're not sure where to turn, findahelpline.com lists free, confidential helplines worldwide

• Text a crisis line in your region if you'd rather message than call
  
  

Your safety matters to us.

In Flow Energetics offers a growing range of ways to work with us, including:

• Energy readings — such as the Soul Nudge Energy Reading, a short 1:1 reading for women curious about the work

• 1:1 healing sessions — such as 1:1 Online Energetic Healing and Sacred Inner-Womb Healing

• Healing programs — such as the 6 Week Becoming You Program and our group programs

• Digital products — self-paced, guided tools you can access on your own (added over time)

Our offerings, their descriptions, and current pricing are shown on the relevant product, checkout, or booking page at the time of purchase. We add to and update our offerings over time, so the page you buy from is always the source of truth for what's included and what it costs.

All prices are in US Dollars (USD) and we sell worldwide. Depending on where you live, your bank or card provider may apply currency conversion or international fees — those are set by them, not by us.

• Secure payment through Stripe

• Receipt sent to your email immediately

• Access/booking confirmed within hours

• Clear communication every step of the way

We're based in Australia, and we commit to:

• Providing products and services of acceptable quality

• Delivering services with due care and skill

• Standing behind our work if something isn't right
  
  

These commitments reflect our obligations under Australian Consumer Law. Wherever you live, you may also have consumer protections under your own local laws — these terms don't take away any rights you're entitled to under the law that applies to you.

We'll Refund You When:

The Product or Service Has a Genuine Problem

If something isn't working as it should:

• Digital access is broken or unavailable

• A digital product or tool has technical issues

• A session didn't happen (our end, not yours)

• A session was cut short due to technical failure on our side

• The service fell below basic professional standards
  
  

If this happens, we'll either:

• Fix the issue immediately, or

• Refund you in full within 10 business days

Just email aileen@inflowenergetics.com and let us know what happened.

We Won't Refund For:

Change of Mind

You've had a think about it and decided it's not for you. We understand — personal journeys are deeply individual. But this counts as a change of mind, not a faulty product.

Different Expectations

You expected something different than what was described. We're honest about what each offering is. If it didn't match your hopes, that's a mismatch, not a defect.

Personal Preference

"I didn't like the experience" or "it didn't resonate with me" — these are personal responses, not product issues. Transformation is personal; it doesn't work the same for everyone.

Haven't Used It Yet

You're not ready yet, or haven't had time. The product is ready for you whenever you are.

For 1:1 Sessions & Readings (e.g. Soul Nudge Energy Reading, 1:1 Online Energetic Healing, Sacred Inner-Womb Healing)

If you need to reschedule:

• 48+ hours notice: No problem. Reschedule to another time at no cost. Or request a refund if that works better for you.

• Less than 48 hours: We understand life happens, but we can't always rearrange Aileen's schedule. Payment is kept as a courtesy for the reserved time.

• No-show: If you don't show up and don't let us know, payment is forfeited. But reach out — if there's a genuine reason, we'll talk.

We're reasonable: If something genuinely unexpected came up, email us. We're human; we get it.

For Healing Programs (e.g. 6 Week Becoming You Program and group programs)

Before your first session:

• Full refund if you want to cancel. No questions. You've changed your mind, and that's okay.

After you've started:

• The program has begun; you're receiving the service. Payment is non-refundable.

• But you can reschedule individual sessions (48-hour notice) and we'll work with you.

• If you need to pause for a genuine reason (illness, family emergency), reach out. We'll find a solution.

By purchasing, you're agreeing to:

Be Present

• Attend sessions when you book them

• If something comes up, let us know

• Show up on time (or a few minutes early)
  
  

Do Your Part

• Complete the practices between sessions

• Engage honestly with the process

• This is a partnership — you're half of it
  
  

Be Honest

• Tell us about any health conditions that matter

• Let us know if something isn't working

• Speak up if you need support
  
  

Respect Boundaries

• Don't share your login or access with others

• Don't record sessions without permission

• Use our services for your own growth, not commercial purposes
  
  

Trust the Process

• Transformation doesn't happen overnight

• Results vary (that's normal)

• Your nervous system learns at its own pace

We want to know.

If a product doesn't work, a service wasn't delivered, or something isn't as described:

1. Email us: aileen@inflowenergetics.com

2. Tell us what happened: Be specific so we can help

3. We'll respond: Within 5 business days with a solution

4. We'll make it right: Fix it, replace it, or refund it

No judgment. No hassle. We're here to support you.

What We Use

• Zoom for video sessions (you'll need an account or the app)

• Stripe for payments (your card details are secure with them, not us)

• Email for communication

What's Not Our Fault

• If Zoom is down, that's Zoom's issue, not ours

• If Stripe has a payment problem, that's Stripe

• If your internet drops during a session, we'll reschedule
  
  

What IS Our Fault

• If we don't send you the Zoom link

• If we're late to the session

• If the session quality is poor on our end

YOUR DATA IS SAFE

What we collect:

• Name, email, phone (to reach you)

• Payment info via Stripe (we never see your full card)

• Session attendance and feedback

What we do with it:

• Deliver your product or service

• Send confirmations and reminders

• Improve our services

• Keep you updated (if you want)

What we don't do:

• Sell your data

• Share it with others

• Use it for anything you didn't agree to

• Keep it longer than we need to

We're Not Doctors

In Flow Energetics is wellness and personal growth work. It's not:

• Medical diagnosis or treatment

• Mental health therapy (though it may complement therapy)

• A substitute for professional mental health care

• Intended to prevent, cure, or treat any disease
  
  

If you have a medical condition, work with your doctor. If you have a mental health condition, work with a therapist. We're a complement to professional care, not a replacement.

Results Vary

Some women notice shifts immediately. Others take weeks. Some need ongoing support. That's all normal.

We can't guarantee specific outcomes. Transformation depends on:

• Your commitment to the practices

• Your readiness for change

• Your life circumstances

• How you engage with the work
  
  

Everyone's journey is different. That's the beauty of this work.

If You're in Crisis

Stop here. Put the product down.

• Call your local emergency number (for example, 911 in the US, 999 in the UK, 000 in Australia, 112 across much of Europe)

• Contact a crisis helpline in your country — findahelpline.com lists free, confidential options worldwide

• Go to your nearest hospital

Your safety comes first. Always.

These terms are governed by the laws of Australia and, where applicable, the State/Territory of [Your State/Territory]. If you're purchasing from outside Australia, you may also be protected by the consumer laws of the country you live in, and nothing in these terms removes rights you have under the law that applies to you.

If something goes wrong:

1. Talk to us first. Email: aileen@inflowenergetics.com

2. We'll work it out. Most issues resolve through conversation

3. If needed, escalate. You can seek advice from the consumer protection body or a legal advisor in your jurisdiction
   
   

We'd rather work it out together.

This is a wellness journey. We're here to support you, and we want you to succeed.

If you have questions about these terms, reach out. If something doesn't feel right, tell us. If you're unsure whether this is for you, let's talk.

Transformation happens when we show up together with honesty, care, and real commitment to the work.

We're glad you're here.

By clicking "I Agree," you're saying:

✓ I understand this is for personal growth and wellness, not medical treatment

✓ I've read what refunds cover (genuine faults and non-delivery only)

✓ I'm investing in this journey with an open heart

✓ I'll show up honestly and engage with the practices

✓ I'll let you know if something isn't working

✓ I agree to these Terms & Conditions